We do not accept return on all food items. We only accept return on accessories which are not food items. All of the requests for returns must be emailed to us via email (sales@bbtco.com.au) within 3 days of your receipt of the shipment. We do not consider any return/refund/exchange after 3 days.

We only accept return item/s that are not opened, not used, and not damaged. Returned item/s need to be properly wrapped with the original packaging.

Once we assess that we can still resell the returned accessories, we will process the refund back to your credit card (or other payment method) which is the amount paid for the product less 20% (restocking fee). (Refunds do not include the shipping fee you paid)

We are not responsible for any return shipping fees incurred.